Frequently Asked Questions
Frequently Asked Questions
Everything you need to know about ordering custom hospitality textiles from MONNEVA — pricing, MOQ, private label, samples, branding, certifications, and shipping.
Your Questions, Answered
Do you sell directly online / can I buy a single item?
MONNEVA is a made-to-order manufacturer, not a retail shop. We produce custom hospitality textiles in wholesale quantities for hotels, spas, resorts, and private-label brands — so there's no single-item checkout. To order, you submit a quote request with your product and quantity, and we prepare a tailored offer.
Why aren't prices shown on the website?
Because everything is made to order, there's no fixed price. Your cost depends on the product, fabric, GSM, size, colors, branding, and quantity. We quote each project individually so the offer reflects exactly what you need. Just request a quote and we'll respond with pricing guidance.
What is your minimum order quantity (MOQ)?
Minimum order quantity depends on the product and how it is customised — weave type, dye lot and branding method all affect it, so a flat-woven peshtemal and a jacquard towel do not carry the same minimum. The exact figure depends on the product and customization — we'll confirm it in your quote.
Can I order in my own brand (private label)?
Yes. Private label is central to what we do. We produce towels, bathrobes, peshtemals, spa sets, and kids' textiles under your brand, with your specifications, colors, labels, and packaging.
Can you match specific colors?
Yes. We offer Pantone (TCX) color matching so your textiles align with your brand palette. Share your color references in your quote request.
Do you provide samples?
For most projects, samples are available so you can confirm fabric, color, and construction before a full production run. Sample details are agreed as part of your quote.
What branding options do you offer?
Embroidery, jacquard woven-in logos, and woven labels. We'll advise on the best method for your product, wash frequency, and desired look.
Which products do you make?
Hotel towels, bathrobes, Turkish peshtemals, spa & wellness sets, and kids' textiles — all made to order in Denizli, Türkiye.
Do you ship internationally?
Yes. We prepare orders export-ready and ship internationally, with a focus on Europe, North America, and the Middle East.
Are your textiles certified?
We offer certified options, including OEKO-TEX for product safety and organic/GOTS options where organic sourcing matters. Let us know your market's requirements and we'll advise on the right certification.
How long does production take?
Timelines depend on the product, quantity, and customization. Exact lead times are confirmed in your quote before production begins.
How do I get started?
Browse our product categories, then click "Request a Quote" and share your product, quantity, colors, branding, and target market. We'll review and come back with specifications, MOQ guidance, and next steps. Watch how it works →
Still Have Questions?
We’re happy to help. Tell us what you need and we’ll get back to you with answers and a tailored offer.